Complaints
At Toza Marković Kikinda, we are committed to the satisfaction of our clients. If you have any issues with our products, please read our Complaints Resolution Policy and submit your complaint via our online form. Your satisfaction is our priority.
Regulations on consumer protection and the method and procedure for resolving complaints
How to submit a complaint via contact form or e-mail?
Visitors to our site can submit a complaint in two ways: via the online form or by sending a Complaint Request via e-mail.
Download the Complaint Request in PDF format, fill in the required information and attach the documentation, then send the completed Request to the e-mail address of the Complaints Resolution Sector: reklamacije@toza.rs.
For additional information regarding product complaints, you can also contact us by phone: +381 230 412 600.
Do not hesitate to contact us! Fill out the contact form or download the Complaint Request and resolve your problem quickly and efficiently.